Any product you return must be in the same condition you received it and in the original packaging. Digital products are covered by a replacement guarantee. If a digital downloaded product does not work as described, then it will be replaced within 48 hours of your purchase. All other items must be unused and in original packaging for refund. There will be a full 100% refund with no deductions if the error is ours.
Please note that all refunds will be issued less actual shipping charges. Some returned products will occasionally require a 10% restocking fee. All items should be returned within 30 days of the date the product was shipped to you. Any return shipping, is the customer's responsibility.